Skin6 Privacy Policy

Last updated: April 17, 2025

At Skin6 (“we,” “us,” or “our”), your privacy is a top priority. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website (www.skin6.com), book appointments, or interact with us in person or online. We adhere to Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA) and, where applicable, other global privacy standards.


1. Information We Collect

1.1 Personal Information

  • Contact details: name, email address, phone number, mailing address

  • Medical & health details: treatment history, medical conditions, medications (collected only with your consent)

  • Billing & insurance information: payment method, insurance provider, policy number

1.2 Usage Data

  • Website analytics: IP address, browser type, pages visited, referring URL, device information

  • Cookies & tracking: session cookies, persistent cookies, and similar technologies (see Section 4)


2. How We Use Your Information

  • Appointment management: to schedule, confirm, and follow up on bookings

  • Treatment planning: to develop personalized care plans, ensure safety, and provide optimal results

  • Billing & insurance claims: to process payments, submit claims, and handle invoicing

  • Communications: to send appointment reminders, promotional offers (with your consent), and important updates

  • Improving our services: to analyze trends, enhance our website, and develop new treatments


3. Disclosure of Information

We may share your personal information only in the following circumstances:

  • With your healthcare providers: licensed practitioners who participate in your care

  • With service providers: third‑party vendors (e.g., payment processors, email platforms) under contract to safeguard your data

  • For legal reasons: if required by law, court order, or to protect Skin6’s legal rights

  • Business transfers: in the event of a merger, acquisition, or sale of assets (you will be notified and, where required, given the opportunity to opt out)


4. Cookies & Tracking Technologies

  • We use cookies and similar tools to enhance your browsing experience, remember your preferences, and collect analytics.

  • You can manage cookie preferences through your browser settings or our cookie‑consent banner. Disabling certain cookies may affect site functionality.


5. Third‑Party Services

Our website may contain links to third‑party sites (e.g., social media, booking platforms). We are not responsible for their privacy practices. Review their policies before sharing any personal data.


6. Data Security

  • We implement administrative, technical, and physical safeguards to protect against unauthorized access, disclosure, or destruction of your information.

  • All electronic data is stored on secure, encrypted servers. Paper records are kept in locked facilities.


7. Data Retention

  • We retain your personal and medical information only as long as necessary to fulfill the purposes outlined above, to comply with legal obligations, and to resolve disputes.

  • When no longer required, we securely delete or anonymize your data.


8. Your Rights

Depending on your jurisdiction, you may have the right to:

  • Access or correct your personal information

  • Request deletion of your data (subject to legal and medical record‑keeping requirements)

  • Restrict or object to certain processing activities

  • Withdraw consent to marketing communications at any time

To exercise your rights, please contact us using the details below.


9. Children’s Privacy

Our services and website are not directed to children under 16. We do not knowingly collect personal information from minors. If you believe we have collected a child’s data, please notify us immediately.


10. Changes to This Policy

We may update this Privacy Policy periodically. When we do, we will revise the “Last updated” date and, where appropriate, notify you of significant changes via email or our website.